Aim:
Background: Pharmacists related to Community play a crucial role in healthcare by dispensing medicines, educating patients, and enhancing medication adherence. Patient satisfaction is influenced by factors like expectations, service experiences, pharmacist attitude, and drug availability. This satisfaction enhances medication adherence, competitive advantage, loyalty, and confidence, leading to better health outcomes. Aims: This project is aimed at assessing the level of patients' satisfaction and views with the services provided by the community pharmacist in outpatient pharmacy and its variation with socio-demographic characteristics that affect the level of satisfaction and expectation of patients served in Al-Najaf Al-Ashraf city of Iraq.

Material and methods:
Materials and methods: A structured questionnaire was allocated among patients who were staying pharmacies regarding aspects like accessibility, communication, and quality of services. A descriptive cross-sectional survey was executed utilizing a questionnaire that encompassed various dimensions of pharmaceutical services. The sample population comprised 449 patients who frequented a range of pharmacies with varying regularity within the province.

Results:
Results: A significant majority of individuals exhibit a favorable perception regarding community pharmacists in Al-Najaf Al-Ashraf, with patients articulating substantial satisfaction, recognition, and esteem for the contributions that pharmacists make within the healthcare team.

Conclusions:
Conclusion: Pharmacists play a vital role in providing pharmaceutical care, and patients generally express satisfaction with their services. However, there is a significant need for additional initiatives to enhance the clinical skills of community pharmacists, identify factors affecting patient satisfaction, and conduct comparative research on pharmacy services in different regions of Iraq.